Support & Maintenance
Virtual Team
This unique offer gives you an opportunity to have a team of developers for the price of one. A team can either work on one project at a time or have parallel tasks. This kind of service suits you perfectly if you need complete technical support for your corporate web site or if responsible and painstaking daily work is needed.
Our virtual team is capable of executing such tasks as following:
- Updating of web site content
- Web pages design, updating/revision of web site design, development of logos, banners
- Development and revision of you web site pages
- Server applications programming, database designing, development of new services
- Content Management System support
- Server technical support
- Marketing services and promotion of your resource on the web
- Customer service support
Choosing Intelligence Storm as your virtual team, you are escaping from piles of routine technical work, saving your time and money.
Server Maintenance
Intelligence Storm technical support is capable of monitoring and administrating your Dedicated Server. We provide the unique service for remote maintenance of your server.
If you have a business critical software application, and need an IT personnel for monitoring and maintenance, our team will support you. Our developers who are guru in your software available for support request 24 hours a day, 7 days a week, 365 days a year.
- Remote Servers Administration
- Server Availibility Monitoring
- Services Availability Monitoring
- Software Integrity Monitoring
- Performance Monitoring and Management
- Emergency Data Recovery
Customer Support
While all our applications and web sites are designed to be easy to use and easy to maintain, we understand that it is important for our customers to have an easy way to reach us when a problem occurs. Our Customer Support is available 24 hours a day, 7 days a week, 365 days a year. We are ready to answer any questions if you need help with server or software adjustment, database problems, program mistakes or failures, etc. Also we provide customer care for your web site users.
Our hilghy-qualified English speaking experts can be contacted:
- Online: LiveChat, Instant Messengers (Skype, gTalk)
- Email Support
- Phone support